Privacy policy

PRIVACY POLICY

1. Data Controller

GORG GLOBAL GMBH
Georg-Wulf-Str. 15
28199 Bremen
Germany
Email: info@gorgstore.com
Phone: +49 177 2059215

2. Hosting (Shopify)

Our website is hosted by Shopify International Ltd., Ireland.

Shopify processes personal data on our behalf in accordance with Art. 28 GDPR.
Data may be transferred to Shopify Inc., Canada. Canada benefits from an EU adequacy decision.

3. Server Log Files

When visiting our website, the following data may be processed:

IP address
Date and time of access
Browser type and operating system
Referrer URL

Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

4. Customer Account & Orders

For order processing we collect:

Name
Billing and shipping address
Email address
Payment details
Order information

Legal basis: Art. 6(1)(b) GDPR (contract performance).

5. Order Management (Billbee)

We use Billbee GmbH for order processing under a data processing agreement in accordance with Art. 28 GDPR.

6. Product Reviews (Judge.me)

We use Judge.me for collecting product reviews.

Processed data may include:

Name
Email address
Order details
Review content

Legal basis: Art. 6(1)(a) GDPR (consent).

7. Microsoft Clarity

We use Microsoft Clarity (Microsoft Corporation, USA) for website analytics.

Clarity may record:

Mouse movements
Scroll behavior
Click interactions
Session recordings

Processing is based on your consent under Art. 6(1)(a) GDPR.

Data may be transferred to the USA. Microsoft participates in the EU-US Data Privacy Framework.

8. Meta (Facebook & Instagram)

We use Meta Pixel provided by Meta Platforms Ireland Ltd.

It enables:

Conversion tracking
Advertising optimization
Remarketing

Legal basis: Your consent under Art. 6(1)(a) GDPR.

Data transfers to the USA may occur. Meta participates in the EU-US Data Privacy Framework.

9. hCaptcha

We use hCaptcha to prevent spam and abuse.

Legal basis: Art. 6(1)(f) GDPR.

10. Cookies

We use necessary cookies based on legitimate interest.
Marketing and analytics cookies are used only with your consent.

You can withdraw your consent at any time via our cookie settings.

11. Your Rights

Under the GDPR you have the right to:

Access
Rectification
Erasure
Restriction
Data portability
Objection

You also have the right to lodge a complaint with a supervisory authority.

12. Data Retention

We store personal data only for as long as necessary to fulfill contractual obligations or to comply with statutory retention requirements (e.g., tax and commercial law obligations).

Once the respective purpose no longer applies and legal retention periods have expired, the data will be deleted.

13. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)

If processing is based on your consent, you have the right to withdraw your consent at any time with effect for the future.